Looking for a Chatbase or Tidio alternative? Compare the parts that cost you.
Message credits that run out, AI billed as an add-on, and $99 a month to remove a logo show up again and again in their reviews. Here is how BotStudio compares on price, branding and getting leads booked, including where the others do more.
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Entry plans compared
| Chatbase Hobby | Tidio Starter | BotStudio Basic / Advanced | |
|---|---|---|---|
| Price | $40/mo | $29/mo, AI (Lyro) from $32.50/mo extra | $29/mo / $79/mo |
| Included usage | 700 message credits, 1 agent | 100 billable conversations, Lyro starts at 50 AI conversations | 600 responses, 2 bots / 3,500 responses, 5 bots |
| When you run out | Buy more credits ($40 per 1,000) | Upgrade or add capacity | No overage charges. Bot pauses until reset or upgrade |
| Remove vendor branding | $99/mo add-on | Varies by plan | Included from Advanced ($79) |
| Visual flow builder plus AI | AI agent focused | Yes (Flows) | Yes, on every plan |
| Book appointments mid-chat | Via actions/integrations | Via Flows/integrations | AI Actions on every plan |
| Free demo built on your site | No | No | Yes, within 1 business day |
Competitor prices from their published pricing as summarized by Layer3Labs (Chatbase, Sep 2026) and DragApp (Tidio, Oct 2026). Prices change, so check chatbase.co and tidio.com for current plans.
Where they are the better pick
You need a support inbox
Tidio includes live chat, ticketing and a shared inbox for your team. BotStudio is a website chatbot and lead capture tool, not a help desk.
You need WhatsApp or Instagram
Chatbase and Tidio connect to more channels. BotStudio focuses on your website chat.
You need human takeover
If agents must jump into live conversations all day, a live chat tool fits better. BotStudio hands leads to you by email, Sheets or CRM.
Flat price, your brand, booked leads
One flat price
No credits, no per-resolution fees, no overage charges. You know the bill before the month starts.
Your brand from $79
Remove BotStudio branding on Advanced, Pro and Agency. Your logo and greeting, nobody else's.
Built to book, not just chat
Flows ask the questions you would ask, AI fills the gaps, and AI Actions book the appointment or push the lead to your CRM.
Straight answers
Can I move my Chatbase or Tidio bot to BotStudio?
Yes. Train BotStudio on the same website and documents, then rebuild your flow from a template or let AutoFlows draft it from a description. On Done-For-You we do the move for you.
What happens when I hit my limit?
Your bot pauses until the next billing cycle or until you upgrade. We never charge overages, and we email you at 80% so you can decide before it happens.
Is BotStudio cheaper than Chatbase?
For most small businesses, yes. Basic is $29 versus Chatbase Hobby at $40, and removing branding is included at $79 instead of a $99 add-on. Compare current prices on both sites for your volume.
Is BotStudio a Tidio replacement?
For website chat, AI answers and lead capture, yes. If you rely on Tidio's shared inbox and ticketing for customer support, keep a help desk alongside BotStudio.
Can I try it before I switch?
Yes. Request a free demo and we build a bot trained on your website, free, within 1 business day.
See it on your site before you switch.
We build a free demo from your website. No card, no migration needed to try it.
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